Reviews from customers who have stayed with us
Rating of 4.0 out of 5 Unique ID (107797757)
Guests Name: Jerome Guest was travelling as: Solo business traveller
Good stuff: cheap and cheerful, friendly staff, nice cup of tea but not much choice for breakfast, fridge for cool drinks on a super hot day
Bad stuff: shower not overly powerful, room clean although small, bed not overly comfortable but again clean and still had a good nights sleep.
Overall: Excellent value for money, friendly staff, secure building; perfect if you are looking for a cheap no frills stop over that at least is secure, clean and friendly.
Rating of 4.86 out of 5 Unique ID (107892911)
Guests Name: Anonymous Guest was travelling as: Group of work colleagues
Rating of 3.57 out of 5 Unique ID (99326653)
Guests Name: Anonymous Guest was travelling as: Other
Good stuff: Good value, cleanliness of the bathroom/shower facility
Bad stuff: The noise of the busy road
Overall: The hotel was acceptable for an overnight stay where all you're concerned about is somewhere to sleep. However, having said that, the traffic outside was constant as it's on a busy road, which includes a bus route. This may not be the case with all rooms, but certainly is a risk with front facing ones. The room was only big enough for the bed and space to walk around it. The shower/toilet area was bigger than in most hotels of this price range/type that I've been in.
Rating of 2.86 out of 5 Unique ID (2992839)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Good stuff: Everything worked. It doesn't always - even in the most expensive hotels. It was clean and warm and in the right place - all I need.
Bad stuff: Staff attitude. They didn't seem to give a flying care that I was there. There's plenty of competition around the corner...
Rating of 1.71 out of 5 Unique ID (2845265)
Guests Name: Anonymous Guest was travelling as: Group of work colleagues
Bad stuff: Neither the light or the shower worked in my room and though I informed reception on the night of my arrival nothing was done to rectify this.
Rating of 3.0 out of 5 Unique ID (2636395)
Guests Name: Anonymous Guest was travelling as: Other
Good stuff: Location
Bad stuff: Decor and should provide air conditioners
Rating of 3.86 out of 5 Unique ID (2017529)
Guests Name: Patrick Guest was travelling as: Solo leisure traveller
Good stuff: Value, location and the friendly staff!
Bad stuff: Lack of daily room cleaning.
Overall: Overall, great value!! Friendly staff! Awesome location! Cleaniness of room was the only real issue. Noticable dust on TV and throughout bathroom. Heating in the room was an issue for the first few days. Had to become firm with staff before it was finally resolved. Staff honestly seemed to be doing the best to resolve the issue.
Rating of 5.0 out of 5 Unique ID (2027613)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Good stuff: I found the staff at the Arriva Hotel very friendly and helpful. The room was quiet and peaceful. However, I think the net curtains could have been washed. Overall, the room was nicely decorated and had adequate space, aspect and a pleasent view of the surrounding area.
Bad stuff: There was nothing really to complain about.
Overall: I was pleasently suprised at the Arriva Hotel. The room was basic but very nice. The small en-suite bathroom had perhaps not up to the minute fittings and fixtures, but was very pleasing and clean. The staff were very friendly, and there was a family atmosphere in the Hotel
Rating of 2.29 out of 5 Unique ID (2004094)
Guests Name: Anonymous Guest was travelling as: Young couple
Good stuff: Resonably priced
Bad stuff: Front talked to friend and ignored us before/during check-in.
Rating of 1.14 out of 5 Unique ID (1845810)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Rating of 1.14 out of 5 Unique ID (1845869)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Rating of 2.86 out of 5 Unique ID (1860320)
Guests Name: Anonymous Guest was travelling as: Other
Good stuff: the accomadation was good value for money
Bad stuff: the only bad point was traffic noise
Overall: the kettle base was broken and was a possible danger,there was only one glass and one cracked cup but we were given two new cups on request.
Rating of 3.71 out of 5 Unique ID (1825190)
Guests Name: John Guest was travelling as: Solo leisure traveller
Good stuff: The hotel was cheap and the location ideal for the station and Family Record Centre where I'm researching.
Overall: On balance the value for money and convenience of location were the most important aspects I required. These were excellent. I will stay there again.
Rating of 2.71 out of 5 Unique ID (1819435)
Guests Name: Malcolm Guest was travelling as: Solo business traveller
Good stuff: location for places to be visited.
Rating of 2.14 out of 5 Unique ID (1629273)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Rating of 1.0 out of 5 Unique ID (1704593)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Bad stuff: Hotel did not have both rooms available on arrival, left luggage and on return 1 hour later Hotel denied any knowledge of booking. Refused to honour price room booked at !!
Overall: Not very good, very poor service, abusive staff and poor impresion.
Rating of 4.43 out of 5 Unique ID (1479509)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: good value
Bad stuff: poorish maintenance double glazing incomplete light bulbs not renewed
Overall: generally very good
Rating of 4.29 out of 5 Unique ID (1280976)
Guests Name: Benjamin Guest was travelling as: Mature couple
Good stuff: The plumbing was new,the continental breakfast adequate,the price a great value.
Bad stuff: Very little space to put things away.
Overall: In a safe-appearing neighborhood, a bit of a walk to the tube and bus stop, with a friendly pub with good food acorss the street, the Arriva served us well.
Rating of 4.29 out of 5 Unique ID (1481031)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Good stuff: Quiet. Breakfast good. Nr. the underground. Easy to find hotel. Comfortable bed. Electrical points
Bad stuff: None
Overall: I was looking for a cheap hotel in central London as I needed to stay over to go to work. This one suited me fine. It was simple and basic and covered my needs. It was what I would have expected for central London at £35. I didn't require anything more than what was available. The only thing I noticed was that although the bathroom was clean, it was a bit tatty all around the tiles - they could do with a bit of a sprucing up, just to make the bathroom a bit more welcoming. I would stay there again if I neeced to stay over in London on the way to work.
Rating of 4.43 out of 5 Unique ID (1391711)
Guests Name: wayne Guest was travelling as: Family with older children
Good stuff: all round decent hotel
Bad stuff: none really
Overall: we found the hotel cheap and cheerful. just what we wanted for our few days in london