Reviews from customers who have stayed with us
Rating of 4.0 out of 5 Unique ID (107574067)
Guests Name: Anonymous Guest was travelling as: Family with young children
Good stuff: Room was very good - spacious with comfortable bed. Breakfast excellent. Staff attentive.
Bad stuff: No hot water in the morning!
Overall: An otherwise delightful stay was mared by the one fault, as above.
Rating of 4.57 out of 5 Unique ID (2931879)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: room fine;no problems.
Rating of 2.43 out of 5 Unique ID (2975715)
Guests Name: Catriona Guest was travelling as: Solo business traveller
Good stuff: It was clean, freshly painted and bed was comfortable. I liked having a TV and drink making facilities.
Bad stuff: The decor, the shabby old bathroom, noise due to single glazed windows, poor standard of breakfast, not very cheerful staff.
Overall: This is over priced for what you get. The whole hotel needs modernising. I liked the fact the room was clean and in good decorative order. What I wasn't happy about was the condition of the bathroom including chunks missing on the veneer of the bath, unable to get any sleep in a front facing room becasue single glazed metal windows so I could hear every sound outside and very poor quality breakfast with no hot food, fruit or wholemeal bread or cereal - not a good start to my day. I felt there was no attention to detail, no modernisation except a lick of paint and TV and lack of service or consideration towards guests - in this day and age I would expect more from a central London location.
Rating of 2.0 out of 5 Unique ID (2068918)
Guests Name: Alex Guest was travelling as: Family with older children
Good stuff: The hotel was ideally placed to be nearby to all essential amenities but not as near to intrude on the peace of the locale.
Bad stuff: The hotel would greatly benefit from a complete overhaul as most of the fixtures and fittings, whilst working, were pretty archaic and not what I would have expected from one of the Capital's hotels.
Overall: The suite that we were placed in (Room No.11) was badly in need of a good clean and whilst the furniture in the lounge was of a fine standard (better than I would have expected), the cushions supplied with the furniture were disgusting ! So much so, that we had to remove them and place them in the cupboards so that the stink would not effect us too much during our stay. I am disappointed that there appears to be no quality control of the cleaning regime within the hotel and I'm afraid that I would not consider a return to the Astor unless major renovation work was carried out.
Rating of 4.57 out of 5 Unique ID (2339432)
Guests Name: Andrea Guest was travelling as: Young couple
Good stuff: The room is large and confortable, the bath is clean, breakfast is good.
Bad stuff: -
Overall: nothing
Rating of 3.14 out of 5 Unique ID (2165554)
Guests Name: Anders Kasper Guest was travelling as: Young couple
Good stuff: Good location within walking distance of many restaurents, shopping, Tube, etc. The room was spacy.
Bad stuff: The price was a bit too high for the standard, but not critical.
Overall: A nice hotel in a good location, but a bit worn down, so the price should have been lower.
Rating of 4.14 out of 5 Unique ID (2035877)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: It was in a fantastic location for the Soho area and value for money for the area that we were in.
Rating of 3.43 out of 5 Unique ID (2061931)
Guests Name: Anonymous Guest was travelling as: Other
Bad stuff: Room was far to hot and we couldn't control the heating.
Overall: Really good location and cheap for what you get. If you want somewhere that's clean and affordable, then this is the place to stay.
Rating of 3.57 out of 5 Unique ID (1902198)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: location
Overall: the hotel is small, friendly and accommodating
Rating of 4.0 out of 5 Unique ID (1898981)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Good stuff: The beds are actually in an alcove and you have some lovely space for a table and a couple of chairs.
Bad stuff: The overall condition of the hotel is not up to the best standard. But it is fine.
Rating of 3.29 out of 5 Unique ID (1890538)
Guests Name: Martin Guest was travelling as: Solo business traveller
Rating of 1.43 out of 5 Unique ID (1791344)
Guests Name: Emilio Guest was travelling as: Solo leisure traveller