Merchants Hotel Manchester Back Piccadilly Online Booking

  Rating of 1.29 out of 5  Unique ID (107172584)

Guests Name: stephen  Guest was travelling as: Solo leisure traveller

Good stuff: can not think of any good points

Bad stuff: this hotel is the worse hotel i have ever stayed....i have been around the world. even kenya in africa has cleaner better hotels. for the same money or slightly more i could of had a far better stay. i stay in manchester quite offen and felt like a change of hotels...never again will i be staying at the merchant.

Overall: this was a very bad experiance....i had a few days off from work and i have to say this hotel spoiled my break.

  Rating of 2.71 out of 5  Unique ID (99507950)

Guests Name: NICOLA  Guest was travelling as: Group of adult friends

Good stuff: Nothing?!

Bad stuff: Their was no En-suite, & i thuoght all Hotels had them these days!?!? The shower tiles on the floor were dangerously uneven. The bed & duvet were years old, so the bed was not comfy. The air con from next door was going so we could'nt sleep properly, as no double glazing??!!No remote for the T.V.?!

  Rating of 3.43 out of 5  Unique ID (2555659)

Guests Name: robert  Guest was travelling as: Solo leisure traveller

Good stuff: The accommodation was adequate for the price I paid of £35,It had my own shower and tv plus tea or coffee in the room.The breakfast was also adequate cereal and toast.

Bad stuff: I think everything was alright for budget hotel

Overall: Hotel was in middle of city centre not far from train and central bus stop across the road,friendly staff and very helpfull,rooms were adequate for budget B and B at £35 with own shower, tv and tea or coffee.Breakfast consisted of cereal and toast,better than a gut bursting fry.Hotel had also email which I found usefull.

  Rating of 2.0 out of 5  Unique ID (2315492)

Guests Name: Anonymous  Guest was travelling as: Group of adult friends

Good stuff: The hotel's location is ideal.

Bad stuff: A closet would be nice. But I guess that the shower cabin took all the space. When you put a shower cabin more or less in the middle of the room it would be nice if it at least had frosted glass. Oh and a door which actually locks might be nice too.

Overall: The location of the hotel is ideal. If you're looking for a relatively cheap place to stay in the centre of Manchester you should book this hotel. However, when I booked the room I thought I booked a double bedroom with shower. There actually was a shower in the room as in IN the room and unfortunately the cabin wasn't frosted glass so it was a good my friend and I know each other rather well. Furthermore the bed wasn't exactly a double bed more a single and a half bed so once again it was a good thing I knew my roommate quite well. Something else that bothered me was the fact that the door to the room did not close properly, we were unable to lock it. The location of the hotel was brilliant, staff was nice and despite the fact that the room did not entirely live up to my expectations I had a great time and I have to say I slept rather well.

  Rating of 4.86 out of 5  Unique ID (2077210)

Guests Name: Anonymous  Guest was travelling as: Solo leisure traveller

Good stuff: Cheap and good access

Bad stuff: No maybe a lick of paint

Overall: The staff were excellent looking after my luggage

  Rating of 1.71 out of 5  Unique ID (2248142)

Guests Name: Anonymous  Guest was travelling as: Young couple

  Rating of 1.14 out of 5  Unique ID (2185848)

Guests Name: Georgios  Guest was travelling as: Solo business traveller

Overall: Terrible experience

  Rating of 4.14 out of 5  Unique ID (2209180)

Guests Name: Stephen  Guest was travelling as: Young couple

Good stuff: Value for money, friendly staff, location,

Overall: After reading the reviews of this hotel (having already booking it)we were very apprehensive about our stay there, to the point of considering cancelling the reservation and incurring the full cancellation fee. I am truly glad we didn't! Yes the rooms and facilities are basic, but the one we stayed in was clean and secure, the shower produced hot water, the staff were friendly and helpful and the location was perfect for an overnight stay. And all this for £50 for a double en-suite room. Quite frankly I don't know what people expect to get in a city centre hotel for this kind of money. So what if the wallpapers peeling a little and the carpet isn't spotless - you're not moving in. From some of the exaggerated, hysterical reviews on this website I was expecting a filthy, cockroach ridden hovel. What we found was a clean, secure room in a central location for fifty quid. To my mind that's perfect.

  Rating of 1.57 out of 5  Unique ID (2090544)

Guests Name: Anonymous  Guest was travelling as: Young couple

Bad stuff: The plumbing broke in the night, and breakfast was cancelled.

Overall: I was very much looking forward to staying in Manchester, and was pleased to have found a cheap hotel to stay in. On arrival, the hotel was a little difficult to find, but I was pleased to have to 'buzz' myself into the main area - thus helping me feel that the room would be secure, and that no 'riff-raff' would be able to randomly walk into the reception area. The receptionist was pleasant enough, but didn't seem to know about the part where you 'book online, pay on departure' and as a result, I was forced to pay the balance on check-in. After receiving the key to the room, I was very disappointed to find that the door to our room seemed very unstable indeed, and was convinced that a swift kick to the door would have had it open without the aid of a key. The room itself was comfortable enough, and the bed was made. On further inspection of the bed, I found someone elses old contact lense in amongst the sheets, which could only lead me to believe that the sheets had not been changed, although they looked clean enough. The shower was far too small - with barely enough room to move in it, and there was no shelf in there to place any toiletries. There WAS enough toilet paper available for the evening, and the toilet DID flush (which was nice), although the door to the bathroom would stick half-way through opening, and required a 'shove' to fully open it. After leaving the room for a night out, I did feel confident that our belongings would be safe, although my previous fears about the lock on the bedroom door remained. On waking in the morning, we woke with enough time to spare to go down for breakfast - with plans to have a shower after we had done so. Upon going to the toilet, to my dismay, the toilet no longer flushed - but I thought that I had not pushed the handle hard enough. I tried again a minute or two later, but this did nothing. On inspection of the water tank at the back of the toilet, we found that the water had been drained. We tried to top this up from water that was left over from the kettle the day before, but still nothing. Deciding to wait until we got back from breakfast to try again, we went downstairs only to be told that there had been a flood in the night, and that the water was off in all the rooms. As a result, the kitchen was not open, and breakfast would not be served. The receptionist did not seem to think that this was cause enough for any sort of refund, so we returned to our room to collect our things and leave. Needless to say - not in a happy state. On return of the keys, we were told that 'about a fiver' would be returned onto my credit card, but a week later, I am still yet to see this 'generous' offer return into my account. The flood, I am sure could not be helped, but the overall stay was sadly not a good one. I WILL be using the Internet to book a hotel again in the future I'm sure, but will NOT be booking this hotel ever again - and of that I am certain. I was very happy with the service from Active Hotels, it's just a shame about the hotel in question.

  Rating of 1.71 out of 5  Unique ID (2065311)

Guests Name: Anonymous  Guest was travelling as: Group of adult friends

Good stuff: It was closed to the station and to the market

  Rating of 2.29 out of 5  Unique ID (2048999)

Guests Name: Sarah  Guest was travelling as: Solo business traveller

Good stuff: Breakfast was good. Staff (manageress?) friendly and efficient

Bad stuff: Hairdryer and shower holder broken. Decoration old and tatty. No shower mat.

Overall: It's about the cheapest place for the centre of town. Quite a lot of noise from outside as you'd expect. Facilities basic but okay for one night.

  Rating of 4.14 out of 5  Unique ID (1999485)

Guests Name: Simon  Guest was travelling as: Young couple

Good stuff: It was very homely

Bad stuff: The shower didn't drain properly

Overall: Upon arriving me and my partner were informed we had been upgraded which was a very pleasent start to our stay. The hotel were very friendly and the room was homely and clean. All in all this hotel is excellent value for money and right in the heart of the city. Who could ask for more?

  Rating of 4.43 out of 5  Unique ID (1939144)

Guests Name: Anonymous  Guest was travelling as: Young couple

Good stuff: Friendly service and close proximity to city centre, provided taxi service to event

Bad stuff: bedroom window did not close properly but as the room was situated on the top floor it didn't cause undue concern

Overall: The stay was very pleasant, there were no unwelcome surprises. The room was clean and everything was in working order. Very good value for money and very friendly and helpful staff. Excellent location for all local events and in the heart of the city for shopping and socialising!

  Rating of 4.0 out of 5  Unique ID (1949482)

Guests Name: Anonymous  Guest was travelling as: Young couple

Good stuff: the location is very convenient

  Rating of 4.29 out of 5  Unique ID (1788050)

Guests Name: Anonymous  Guest was travelling as: Group of adult friends

Good stuff: very friendly staff.

Bad stuff: smell of cigarette smoke in the morning coming into the room.

Overall: great value for money. nothing to fault except the smell of cigarettes. bedroom was good standard for what we paid. check in and out was very simple. service was good. we had clean towels put in our room the second night which was great. would have liked the option of a cooked breakfast as it was particularly cold when we stayed, even if this would have been at extra cost, but not an important point.

  Rating of 3.71 out of 5  Unique ID (1885111)

Guests Name: Charles  Guest was travelling as: Solo business traveller

Overall: Cheap and cheerful. Excellent helpful staff. Sink surround was dirty and off-putting. Minor issue with shower because no light. Hard really to fault a place where the price is so cheap and staff so helpful. Common facilities were clean and well appointed.

  Rating of 3.43 out of 5  Unique ID (1406561)

Guests Name: Jani  Guest was travelling as: Solo leisure traveller

Good stuff: Situation is very good.

Bad stuff: Noise from the next building.