Novotel London West London 1 Shortlands, Hammersmith Online Booking

Picture of Novotel London West
When do you want to stay?

Luxury and style with an award winning team. We offer comfort in plush surroundings with modern decor and a feeling of well being. All our ensuite rooms are fully equipped with all your needs including hairdryer, phone, internet access, complimentary tea tray, mini bar, radio alarm clock and wake up calls on request. We have two restaurants, two bars and fabulous fitness room and beauty salon where you can indulge yourself. Business centre for those who have to work with convention facilities to meet your needs.

From Hammersmith you are just a short distance from Earls Court's exhibition centres, Wimbledon where you can enjoy the tennis, light lunch and then perhaps venture across to Kew Gardens and meander around the botanical gardens and parkland. Richmond is a great haunt for diners. Not far from Knightsbridge where you can dive in to the famous Harrods and spend a whole day there! Theatre land is just a short taxi ride away and if you need to get to Heathrow you have quick links there too ready to fly off to that special location.

Whatever your needs we are happy to help.

Executive Premium Room with a Queen Bed

Picture of Executive Premium Room with a Queen Bed

Superior Room

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Executive Room

Picture of Executive Room

Junior Suite

Picture of Junior Suite

Superior Room with 2 Single Beds

Picture of Superior Room with 2 Single Beds
Policy details

Checking In available from 14:00 hours. Payment is accepted by: American ExpressDiner's ClubMaster CardVisa Cancellation Policy

Reviews from customers who have stayed with us
This Guests Rating Bar for 3.43  Rating of 3.43 out of 5  Unique ID (1891715)
Guests Name: Anonymous  Guest was travelling as: Group of work colleagues
Good stuff: Comfortable, clean and quiet room.
Overall: 1. The online booking did not work well. I had booked three rooms, giving three different names. The computer had not picked these up. 2. Somewhere along the line one of the rooms had been cancelled internally. The receptionist made it clear that this was my problem and that I had to supply evidence that I had booked three rooms (even though she had the identical forms in a file). Even when I did, she implied that this was a nuisance and that it could not be a problem with the online booking. When it became clear that the probelm was at your end, she did not even apologise. This was not a pleasant wwelcome after a long day at work. 3. Signage to the hotel from the underground stations could be improved. I ended up going round the buliding through the car park. 4. Unfortunately I was there during the snow and as a pedestrian. The steps and slope from the hotel were lethal! 5. I will answer 'Yes' to the second question below.... but would add that with Novotel, I will always follow up with a phone call, which seems a waste!
This Guests Rating Bar for 4.29  Rating of 4.29 out of 5  Unique ID (1854177)
Guests Name: Anonymous  Guest was travelling as: Young couple
Good stuff: good customer service
Bad stuff: no bear in the minibar
Overall: good

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