Reviews from customers who have stayed with us
Rating of 4.14 out of 5 Unique ID (107991033)
Guests Name: Mershen Guest was travelling as: Family with young children
Good stuff: Location, location, location!
staff were friendly and accomodation. for example, they were happy to store our luggage without fuss/hectic negotiations
beautifully decorated rooms and lobby
Bad stuff: air conditioner thermostat not brilliant
Overall: Thoroughly satisfying hotel with a comfortable bed, clean/functional facilities with pleasant staff
Rating of 4.43 out of 5 Unique ID (108603992)
Guests Name: Angela Guest was travelling as: Mature couple
Good stuff: Location within the West End of London & local ameneties & sight seeing attractions.Cleanliness & provision of toiletries.
Overall: Excellent - We will definateley rebook & stay again when we next visit London.
Rating of 3.57 out of 5 Unique ID (3304115882)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Good stuff: it's location and atmosphere
Bad stuff: consistency of price for people like myself who are becoming frequent visitors. the small reception area is a bit intimidating and not very private.
Overall: Fine-I like the hotel
Rating of 4.29 out of 5 Unique ID (2307932)
Guests Name: Alan Guest was travelling as: Group of adult friends
Good stuff: Loved the bathroom with TV. Room spacious with well designed decor
Bad stuff: Bar facilities (hotel not room bar) - choice of drinks
Overall: Well located hotel for West End shows. I would book again
Rating of 4.14 out of 5 Unique ID (1977680)
Guests Name: Anonymous Guest was travelling as: Young couple
Good stuff: Clean hotel, friendly staff, free internet, very nice hotel, fantastic location
Rating of 5.0 out of 5 Unique ID (2198992)
Guests Name: Deborah Guest was travelling as: Group of adult friends
Good stuff: White linen and towels, position of the room at the back of the hotel,also the little extras,fruit,biscuits, tea coffee
Bad stuff: I cannot think of anything,it was a lovely stay.
Rating of 5.0 out of 5 Unique ID (2223220)
Guests Name: keith Guest was travelling as: Young couple
Good stuff: Fantastic location in the heart of Theatreland. Easy access to everywhere. Clean, modern, friendly hotel
Bad stuff: Room was very very small.
Overall: Excellent value for money. Hotel easy to find, very clean and modern with staff very helpful and friendly. The only drawback was the size of the room (very very small) and the noise level but what can you expect for £99 on Shaftesbury Avenue. Soho was behind us, Leicester Square over the road from us and Covent Garden just a short walk away. Once you've had a few bevvies you don't notice the noise anyway!!!! Highly recommended hotel.
Rating of 4.86 out of 5 Unique ID (1892652)
Guests Name: Malene Dyhring Guest was travelling as: Solo business traveller
Good stuff: really nice new decorated room with nice new decoration-works really good with office facilities in the room
Rating of 4.29 out of 5 Unique ID (1820139)
Guests Name: Anonymous Guest was travelling as: Mature couple
Good stuff: Location excellent, clean and comfortable room, friendly helpful staff
Overall: On balance a well priced and comfortable hotel, with excellent access to theatres (2 minutes from the show we went to see!)and to Chinatown.
Rating of 3.57 out of 5 Unique ID (1757291)
Guests Name: David Guest was travelling as: Young couple
Good stuff: Room was very nice and breakfast area was clean and very well presented.
Bad stuff: Lift was broken. Staff not very informative on check in.
Overall: Room was very nice apart from slight lack of attention to detail with regards to the finish in the ensuite bathroom (grout, shelf loose, taps loose)
Staff could have been a bit more welcoming, we were not informed where the restaurant was or any of the other facilities.
Overall stay was very nice, clean and very well presented hotel, would definitely go again, and book it online to get to get the discount.
Rating of 3.86 out of 5 Unique ID (1486024)
Guests Name: valerie Guest was travelling as: Family with older children
Rating of 4.71 out of 5 Unique ID (946499)
Guests Name: Grant Guest was travelling as: Other
Good stuff: great location ..modern and clean room
Bad stuff: romm a bit on the small side..the lift was a bit slow
Overall: very happy with the room and would not hesitate to stay there again