Reviews from customers who have stayed with us
Rating of 2.14 out of 5 Unique ID (108976824)
Guests Name: Anonymous Guest was travelling as: Mature couple
Good stuff: 1. Location
2. Baggage storage
Bad stuff: Room in the basement, next to cleaning materials store. Alternative room viewed had a very bad drain smell.
Curtains did not stop the light coming through.Outside light on all night.
Window screwed shut.
No headboard on the bed.
Room very hot.
Overall: Very disappointed, room poor would not reccomend to anyone.
Rating of 1.14 out of 5 Unique ID (108924023)
Guests Name: Gordon Guest was travelling as: Solo leisure traveller
Good stuff: Location was easy to get to. Comfy bed.
Bad stuff: Was upgraded to an on-suite room, but it was dilapidated and I dread to think what was living in the carpet.
Overall: Even at the budget price I cannot recommend.
Rating of 3.0 out of 5 Unique ID (108518803)
Guests Name: frances Guest was travelling as: Group of work colleagues
Good stuff: good location, quiet, efficient book-in,
Bad stuff: plastic shower cubicle in poor condition, no wardrobe, no tea facilities in room
Overall: served its purpose as overnight stay for theatre, shower room just adequate providing you are small. enjoyed the quiet location as previous hotels quite noisy.
Rating of 2.43 out of 5 Unique ID (108851615)
Guests Name: doug Guest was travelling as: Mature couple
Bad stuff: someone around midnight got into our room with a key. the receptionist in the morning said this was not possible so i asked for the manager and was told he was not available
Rating of 1.29 out of 5 Unique ID (107516442)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: Central position
Bad stuff: Very basic -toilet door not atached
Pipes made awful noise
no air conditioning
Overall: Would never return
Rating of 1.57 out of 5 Unique ID (107590162)
Guests Name: Dominic Guest was travelling as: Young couple
Good stuff: Cheap
Bad stuff: DIRTY, Shared bathroom, dirty, facilities too disgusting to use, dirty mop left in bathroom, bedroom dirty, just a bed and grotty sink.
Overall: Pretty awfull, but then as expected for £60 per room per night
Rating of 2.43 out of 5 Unique ID (3304781116)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Good stuff: the hotel is very well situated in London and not so expensive.
Bad stuff: the phone and the fridge did not work and the toilets were not in the room.
Rating of 1.57 out of 5 Unique ID (3304739809)
Guests Name: Anonymous Guest was travelling as: Solo leisure traveller
Bad stuff: the facilitation in this hotel is very old and not clean. The food is terrible.
Overall: I'm not saticify with this hotel.
Rating of 4.71 out of 5 Unique ID (3304731781)
Guests Name: Anonymous Guest was travelling as: Solo leisure traveller
Good stuff: Easy to get to from airport, easy to find from Russell Square
Bad stuff: Nothing
Overall: Modest price, clean and comfortable with very gracous staff.
Rating of 2.71 out of 5 Unique ID (3304764236)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Bad stuff: there was not a shower working had to use a tub and share yuck!
Overall: it was ok except for the broken shower that did not get fixed riht away
Rating of 3.57 out of 5 Unique ID (3304118911)
Guests Name: Joern Guest was travelling as: Family with older children
Good stuff: Short distance too shoho, quiet region of the town - the price!
Bad stuff: the heating and the shower was unable to adjust.
Rating of 1.71 out of 5 Unique ID (2835663)
Guests Name: Anonymous Guest was travelling as: Mature couple
Good stuff: Its location
Bad stuff: Dining room chairs
Overall: Nothing
Rating of 2.29 out of 5 Unique ID (1985134)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: Price and location
Bad stuff: carpets, walls, dining room chairs--all need cleaning. phone, messages showers
Overall: The staff was polite but not really friendly or informative. The sheets and towels were clean. Could i expect more at the price?
Rating of 3.14 out of 5 Unique ID (2876415)
Guests Name: Anonymous Guest was travelling as: Same sex couple
Bad stuff: furnishings
Rating of 2.0 out of 5 Unique ID (2429587)
Guests Name: Geraint Guest was travelling as: Mature couple
Rating of 3.71 out of 5 Unique ID (2358959)
Guests Name: Anonymous Guest was travelling as: Mature couple
Overall: I THINK CLIENTS SHOULD HAVE BEEN INFORMED ABOUT WORKS AT HOTEL
OTHERWISE ALL OK...
Rating of 3.14 out of 5 Unique ID (2344723)
Guests Name: Anonymous Guest was travelling as: Young couple
Good stuff: clean sheets and friendly staff, location, price.
Bad stuff: hotel looks past its best, needs decorating badly.
Overall: good location, food not good for veggies, hotel needs decorating.
friendly and helpfull staff.
Rating of 3.86 out of 5 Unique ID (2288233)
Guests Name: Roger Guest was travelling as: Solo leisure traveller
Good stuff: location, breakfast
Bad stuff: television remote control
Rating of 1.0 out of 5 Unique ID (2243778)
Guests Name: Anonymous Guest was travelling as: Other
Rating of 3.86 out of 5 Unique ID (2267466)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Good stuff: Warm welcome, good breakfast, good service, reception open 24 hrs and not having to keep my key on me.Comfortable bed and good size room.
Bad stuff: My shower did'nt have hot water. Hotel interior could do with a spring clean and lick of new paint.
Overall: Altogether I enjoyed my stay. It was very convenient to my daily destination. I would have prefered a room above ground as it seemed a bit dark in the basement. I would use that hotel again. Thank you.