Reviews from customers who have stayed with us
Rating of 4.57 out of 5 Unique ID (108147224)
Guests Name: Anonymous Guest was travelling as: Group of work colleagues
Rating of 4.29 out of 5 Unique ID (107785266)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: Clean comfortable room-excellent breakfast-ideal location about 150 m from Paddington station - Broadband available - helpful staff
Bad stuff: Room was very small but adequate for what we needed.Biggest complaint was that we were billed by Internet booking agency AND hotel-stil trying to get double payment reversed but staff are being helpful.
Overall: Ideal position - esp if coming from Heathrow via Heathrow express-Full breakfast added to the good value.
Rating of 3.86 out of 5 Unique ID (107433514)
Guests Name: Anonymous Guest was travelling as: Solo leisure traveller
Good stuff: It was fair value, given the cost of staying in London. So close to Paddington, it made towing a huge case very easy. Walkable to Oxford Street. Mine was a quiet, clean room which was what I wanted.
Bad stuff: Toilet flush didn't work for me, but staff responded quickly and it worked for them. Some paint work needed in the bathroom.
Overall: I wanted a quiet, clean room in a safe space near to Paddington. This is what I got.
Rating of 4.29 out of 5 Unique ID (99552513)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: The location was very conveinient to the Paddinton Station, food, buses and internet stores.
Bad stuff: The en suite shower family was small and a little hard to manuver by U.S. standards.
Overall: The first family room for the 4 of us was old smelling and there was a cot for the 4th bed however when we asked to see another room they showed us to an actual 4 bed and fresh smelling room. It worked out great! The full English breakfasts were wonderful. The concierge was always very helpful and accomodating.
Rating of 4.0 out of 5 Unique ID (3304177070)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Bad stuff: heating extra blankets were provided but the radiator did not work and as the room was at the front of the hotel, with old wooden windows, it let a bit of a draft in.
Rating of 4.14 out of 5 Unique ID (3304019916)
Guests Name: Anonymous Guest was travelling as: Solo business traveller
Good stuff: The staff were very helpful.
Rating of 3.71 out of 5 Unique ID (2259218)
Guests Name: Anonymous Guest was travelling as: Solo leisure traveller
Good stuff: Breakfast service.
Location.
Overall: The breakfast service offered a wide range of choices, especially for people who may not want the fried English breakfast every day. The room was adequately furnished with hair dryer and kettle. I also like the close location to Paddington Station. The staff were curteous and friendly. However, the single room and en-suite bathroom was extremely tiny and it was a challange to stay any length of time in the room. The lack of elevator made climbing up to my room on the third floor very difficult.
Rating of 4.86 out of 5 Unique ID (2076157)
Guests Name: jonah Guest was travelling as: Solo business traveller
Good stuff: quiet, cosy
Bad stuff: i couldnt drag suitcase up four flights, so had to pay 1 quid to store
Overall: simple to book, prompt and courteous service, nonsmoking and quiet room as requested, convenient neighborhood. Shower was a bit primitive, impossible not to spill water. Shampoo wasnt supplied. Breakfast was genrous and delicious. Staff was friendly and helpful. In general, No complaints, rare for me...
Rating of 3.43 out of 5 Unique ID (1960918)
Guests Name: Ed Guest was travelling as: Solo leisure traveller
Rating of 4.29 out of 5 Unique ID (1858605)
Guests Name: Susan Guest was travelling as: Group of adult friends
Good stuff: Easy access to Paddington station & excellent value for money
Bad stuff: en suite much too small!
Overall: The hotel was conveniently situated within easy access of Paddington station. It was clean, tidy and very comfortable. Staff were most welcoming and helpful. I was pleasantly surprised at the tariff - £49 for a twin-bedded room including breakfast. I really hadn't expected to find such a reasonable price for a stay in London!
It would have been nice to have had a lift to take us up the flight of stairs to the 2nd floor, but I do appreciate that in a building of this nature it might be difficult to engineer such a thing.
I most certainly will use the Cardiff Hotel for future trips to London and will once again make my booking online which facilitated matters no end.
Rating of 4.14 out of 5 Unique ID (1823345)
Guests Name: Travis Guest was travelling as: Solo business traveller
Good stuff: Price, location, good breakfast
Bad stuff: Better TV reception
Rating of 3.0 out of 5 Unique ID (1691469)
Guests Name: Andrea Guest was travelling as: Group of adult friends
Good stuff: The size of the room and beds, the friendly staff at the breakfast, the excellent cleaning of the rooms, the location.
Bad stuff: The mold and cockroaches in the bathroom, the noises from the breakfast room in the morning (the room was in the basement), the sound of the TV not working.
Overall: Perhaps hotels in Finland have a higher standard when it comes to moderately and low-priced rooms, but the hotel did not quite meet our expectations. It really felt like living in a basement, but the rooms upstairs might have been completely different.
Rating of 4.14 out of 5 Unique ID (1467620)
Guests Name: Lisbeth Guest was travelling as: Family with older children
Good stuff: Clean, nicely decorated, good value, nice staff, good breakfast, calm and quiet location.
Bad stuff: Poor hot water supply in shower, poor TV-reception.
Overall: Overall very nice. At last I've found a good hotel in London at a nice, quiet square. I'll be back!
3 Star